Limited-Time Special — Primer + Moisturizer for $74.99 ✦ Free US Shipping on Orders Over $50 ✦ 30-Day Satisfaction Guarantee
Legal

Policies

Our full policies on privacy, terms of service, shipping, and returns — written clearly and completely.

Privacy Policy

Last updated: January 1, 2025

Bare Moisture ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

Information We Collect

When you visit our site or make a purchase, we collect certain information about you, including:

  • Personal identification information (name, email address, phone number, billing and shipping address)
  • Payment information (processed securely through Stripe — we do not store card details)
  • Device and browsing information (IP address, browser type, pages visited)
  • Purchase history and order information
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share information only with trusted service providers who assist in operating our website and fulfilling orders (including Stripe for payment processing, shipping carriers, and email service providers), and only to the extent necessary to provide those services.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at Support@baremoisture.shop.

Contact

For privacy-related questions, contact us at Support@baremoisture.shop.

Terms of Service

Last updated: January 1, 2025

By accessing or using the Bare Moisture website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use the site to transmit harmful, offensive, or unauthorized content, or to engage in any fraudulent activity.

Products and Pricing

We reserve the right to modify product descriptions, pricing, and availability at any time without notice. All prices are listed in US Dollars. We are not responsible for typographical errors in product listings.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Bare Moisture and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Disclaimer of Warranties

Our products are provided "as is." While we stand behind the quality and efficacy of our formulas, individual results may vary. We do not guarantee specific outcomes from product use. Bare Moisture products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Limitation of Liability

To the maximum extent permitted by law, Bare Moisture shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

Shipping Policy

Last updated: January 1, 2025

Processing Time

All orders are processed within 1–2 business days of placement. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.

US Shipping Rates and Delivery Times

  • Free standard shipping on orders over $50
  • Standard shipping (5–7 business days): $4.99
  • Expedited shipping (2–3 business days): $9.99

International Shipping

We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and order weight. Delivery times for international orders typically range from 10–21 business days, depending on the destination country and customs processing times.

Customs and Import Duties

International customers are responsible for any customs duties, import taxes, or fees imposed by their country's customs authority. These charges are not included in our shipping fees and are collected by the carrier upon delivery.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery window, please contact us at Support@baremoisture.shop with your order number. We will work with the carrier to locate your shipment and resolve the issue promptly.

Returns & Refunds

Last updated: January 1, 2025

30-Day Satisfaction Guarantee

We stand behind the quality and efficacy of our products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund or exchange.

Eligibility

  • Returns must be initiated within 30 days of the delivery date
  • Products must be returned in their original packaging
  • Opened products are eligible for return under our satisfaction guarantee
  • Items marked as final sale are not eligible for return

How to Initiate a Return

To begin the return process, contact us at Support@baremoisture.shop or through our Contact page with your order number and reason for return. Our team will respond within 1–2 business days with return instructions and a prepaid return label for US orders.

Refund Processing

Refunds are processed within 5–7 business days of receiving the returned item. Refunds will be issued to the original payment method. Please allow an additional 3–5 business days for the refund to appear on your statement, depending on your financial institution.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately with your order number and photos of the damage. We will arrange a replacement or full refund at no cost to you — no return required.

Exchanges

To exchange a product, follow the return process above and indicate that you would like an exchange. We will ship the replacement product once the return is received and processed.